Shipping Policy

Simple shipping rates.
Clear delivery expectations.

At Dial Up Dolls, we keep shipping simple and transparent so you know exactly what to expect before you place your order.

Last updated: March 26, 2026


Shipping Rates

Straightforward pricing, no guessing.
United States
Standard Shipping: $4.99
Free shipping on all orders over $69

Worldwide
Standard International Shipping: $5.99
Free shipping on all orders over $69

Free shipping is automatically applied at checkout when your order total qualifies.


Where We Ship

Most U.S. and international destinations are supported.

We currently ship to most locations in the United States and worldwide.

However, we do not ship to:

  • Islands and offshore territories
  • APO / FPO / DPO military addresses
  • Remote areas that are not supported by our shipping carriers

If your shipping address falls into a non-serviceable area, your order may be cancelled and refunded.


Processing & Delivery

What happens after you place your order.

Order Processing

All orders are processed after payment is confirmed.

Please allow additional processing time during:

  • holidays
  • promotional periods
  • high-volume sales periods
  • product launch periods

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.

Delivery Notes

Delivery times may vary depending on:

  • destination country
  • local carrier performance
  • customs clearance
  • peak holiday traffic
  • weather or other shipping disruptions

We are not responsible for delays caused by carriers, customs, or events outside our control.


International Orders

Customs fees and import charges may apply.

For international orders, customs fees, import duties, taxes, or local handling charges may apply depending on your country.

These charges are not included in our product or shipping prices and are the responsibility of the customer.


Address & Delivery Issues

Important shipping responsibility details.
Incorrect Addresses

Please make sure your shipping address is correct before placing your order.

If an order is returned due to:

  • an incorrect or incomplete address
  • failed delivery attempts
  • refusal to accept the package

the customer may be responsible for reshipping costs.

Lost, Stolen, or Delayed Packages

Once a package has been handed to the shipping carrier, delivery is managed by the carrier.

Dial Up Dolls is not liable for:

  • lost packages marked as delivered
  • stolen packages after delivery
  • carrier-related delays

If you experience a delivery issue, please contact the carrier first, then reach out to us if additional support is needed.


Need Help?

Questions about shipping?

If you have any questions about shipping, feel free to contact us through our Contact page and we’ll be happy to help.