Privacy Policy

Your information matters.
Here’s how we handle it.

At Dial Up Dolls, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and protect your information when you visit our website, place an order, contact us, or otherwise interact with our store.

Last updated: March 26, 2026


Quick Summary

The key privacy points at a glance.
We collect information needed to run the store and fulfill orders
This may include personal details, order information, and technical browsing data such as device, browser, IP address, and pages viewed.

We do not sell your personal information
We may share information only with trusted service providers when necessary to process payments, ship orders, host the website, analyze traffic, or send communications.

You may have rights over your personal data
Depending on your location, you may be able to request access, correction, deletion, or changes to how your information is used, including marketing opt-outs.


Full Policy

How we collect, use, and protect your information.

Information We Collect

When you use our website, we may collect personal information, order information, and device or browsing information.

Personal Information
  • your name
  • email address
  • shipping address
  • billing address
  • phone number
  • payment-related details
  • any information you provide when contacting us or placing an order
Order Information
  • products purchased
  • order date
  • transaction details
  • shipping method
  • order history
Device and Browsing Information
  • IP address
  • browser type
  • device type
  • time zone
  • pages viewed
  • referral source
  • cookies and similar tracking technologies

How We Use Your Information

We use your information to:

  • process and fulfill your orders
  • send order confirmations and shipping updates
  • provide customer support
  • communicate with you about your order or inquiry
  • improve our website, services, and shopping experience
  • prevent fraud, unauthorized transactions, or misuse of our site
  • comply with legal obligations

We may also use your information for marketing purposes, such as sending promotional emails, if you have subscribed or otherwise agreed to receive them. You can unsubscribe at any time.

Payments

Payments made on our website are processed through secure third-party payment providers. We do not store or have direct access to your full payment card information.

Payment providers handle your payment data according to their own privacy and security policies.

Cookies and Tracking Technologies

We may use cookies, pixels, and similar technologies to:

  • help our website function properly
  • remember your preferences
  • understand site traffic and visitor behavior
  • improve performance and user experience
  • support advertising and remarketing

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect some website functions.

Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties only when necessary to operate our business, such as:

  • payment processors
  • shipping carriers
  • website hosting providers
  • ecommerce platform providers
  • analytics services
  • email or marketing service providers

We may also disclose information if required to do so by law, legal process, or to protect our rights, property, customers, or business.

International Users

If you access our website from outside the country where our business operates, your information may be transferred to, stored, and processed in other countries where our service providers operate. By using our website, you understand and agree to this transfer.

Data Retention

We keep your information for as long as necessary to:

  • fulfill your orders
  • provide customer service
  • maintain business and tax records
  • resolve disputes
  • comply with legal obligations

When your information is no longer needed, we take reasonable steps to delete or securely store it.

Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

  • request access to your personal data
  • request correction of inaccurate information
  • request deletion of your data where applicable
  • object to certain uses of your data
  • withdraw consent for marketing communications

To make a privacy-related request, please contact us through our Contact page.

Email Marketing

If you subscribe to our newsletter or marketing emails, we may send you updates about new products, promotions, and brand news.

You can unsubscribe at any time by clicking the unsubscribe link in any marketing email.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third-party websites. We encourage you to review their privacy policies before sharing any personal information.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

If we become aware that personal information from a child has been submitted to us, we will take reasonable steps to delete it.

Security

We take reasonable administrative, technical, and organizational measures to protect your personal information. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, or legal requirements. Any updates will be posted on this page with the revised effective date.


Contact Us

Questions about privacy or your personal data?

If you have any questions about this Privacy Policy or how your information is handled, please contact us through our Contact page.